RETAIL – CANADA WIDE
In the competitive world of retail, consistency, efficiency, and cost control are key to maintaining successful operations across multiple locations.
In the competitive world of retail, consistency, efficiency, and cost control are key to maintaining successful operations across multiple locations. Smith and Long offers a seamless solution for managing electrical and HVAC services nationwide, providing retailers with a single point of contact to ensure uniform service and centralized control. Whether it’s maintaining energy management systems or addressing urgent electrical issues, our expertise ensures that retail operations run smoothly from coast to coast, 24/7.
Why We Understand This Industry
Smith and Long has a deep understanding of the unique challenges faced by retailers operating across Canada. We know that maintaining consistent service and reducing costs are top priorities for large retail chains, and our approach is tailored to meet these needs. Our national coverage and ability to respond to emergencies through our 24/7 RESPONSE™ service make us the go-to partner for retail facilities, with a 97% KPI score for getting a technician on-site within an hour and stabilizing the site within four hours. Smith and Long specializes in electrical and HVAC services, ensuring that all tasks are performed by experts in the field. Our certification in the Novar Multi-Site Energy Management System for HVAC and lighting control underscores our commitment to delivering top-tier service. Trusted by industry giants like Walmart, CBRE, and Staples, our clients know they can rely on our expertise and cost-effective solutions.
Why Choose Smith and Long
Competitive Rates:
We offer preferred pricing for our national clients, ensuring value without sacrificing quality.
Proven Emergency Response:
With a 97% KPI score, we respond quickly to emergency calls, providing stabilization within four hours to minimize disruption to your operations.
Clear Communication:
From job initiation to completion, we provide real-time updates, including scheduling and detailed completion notes, ensuring transparency throughout every phase of the project.
Services We Provide
Smith and Long offers a comprehensive range of services tailored to the needs of the retail industry across Canada:
Centralized Electrical & HVAC Service Management:
A single point of contact to manage services across multiple locations, ensuring efficient delivery and consistency nationwide.
On-Demand Service and Large-Scale Projects:
From de-energized maintenance, infrared (IR) scanning, generator quick connects, to UPS and generator preventive maintenance, we cover everything from one-off service calls to national rollouts.
Work Order System Integration:
Seamlessly integrating with your work order system to track progress and provide transparency on all service requests.
Novar Multi-Site Energy Management System:
Certified experts in the installation and maintenance of Novar systems for HVAC and lighting, helping optimize energy efficiency and reduce operational costs.
Nationwide Rollouts and Upgrades:
Expertise in handling nationwide rollouts of new systems and infrastructure upgrades across multiple retail locations, ensuring consistency and quality.
Projects We’ve Done
Smith and Long has partnered with leading retailers like Walmart, CBRE, Staples, and others to manage their electrical services and implement energy management solutions. Our work includes the installation and maintenance of the Novar Multi-Site Energy Management Systems, helping our clients reduce energy consumption and lower operating costs. By providing centralized control and expert service, we’ve ensured consistent service delivery and significant cost savings across their operations.
Nationwide Emergency Service
In addition to scheduled maintenance, Smith and Long offers 24/7 emergency nationwide coverage for electrical and HVAC issues. With a trusted network of technicians across Canada, we can deploy quickly to any location, ensuring minimal downtime for your operations. Whether it’s an emergency repair or a large-scale installation, one call to Smith and Long activates our nationwide support, giving you peace of mind no matter where your retail locations are situated. By choosing Smith and Long, retail chains across Canada benefit from our specialized expertise, commitment to cost-effective solutions, and ability to deliver consistent, high-quality service across all locations. Let us help you streamline your operations and ensure your retail facilities operate efficiently and reliably.